I recently read an excellent article in GQ by food critic Alan Richman about what he describes as the decline of service at new restaurants—especially those that consider themselves “trendy” or “hip.” Unwind on Union, where I recently ate for the second time, is both (relatively) new and (relatively) “trendy”, and unfortunately was un-good seemed to support Richman's hypothesis.
As mentioned above, Unwind is comfortable inside. The restaurant itself is warm and inviting, with vaulted ceilings and a great patio out back. I’ve actually eaten at Unwind before, and it was relatively empty. This time is was much busier (maybe because they recently ran a Groupon?), and it seemed as if the restaurant wasn’t prepared to handle the influx of people. My friend and I waited about three minutes for a host and another 20 or so minutes before a waiter came to take our order. During my previous visit, I had some amazing pulled pork tacos (which were no longer on the menu). And as this is a burger blog, I went for the “Unwind Burger”—“Unwind seasoning, lettuce, tomato, red onion, buttered bun”.
This is, of course, not to say that all at Unwind is bad. My friend had an excellent tuna melt, and like I mentioned earlier the ambience is comfortable and the patio would be great for large groups of people. However, with the poor service (and bad burger!), I’m not sure if I’ll be visiting again.